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Privacy
At PetVetDirect.com we are concerned about security. We
pass all personal account information through our secure
server which ensures that your data is as safe as possible.
We do NOT sell or exchange our customer database. To read our FULL privacy policy click here.
Disclaimer
Prices are subject to change without notice. Due to
the possibility of human or typographical error, PetVetDirect.com
claims no responsibility for the use or misuse of any
products described on this web site, and for any losses
incurred through the use of products according to methods
described on the site. Also, no employee is authorized
to recommend any deviation from label usage directions.
Before use, always carefully read and follow the manufacturers
label instructions. PetVetDirect.com claims no responsibility
for losses incurred due to errors or delays in shipment.
We reserve the right to limit quantities and to refuse
to sell to anyone.
Return Policies
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Upon receipt of your order, if you are not completely satisfied, please contact us within 30 days. A return authorization number will be assigned, providing the product or products to be returned are in resalable condition. Products returned without a return authorization number will not be accepted for a refund or exchange.
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In accordance with federal packaging regulation 9CFR Part 112, vaccines may only be shipped in the manufacturer's original, unopened container. This regulation helps insure vaccine quality and consistency in labeling. However, because of this regulation, we cannot accept open packages of vaccines for return or replacement once the seal or package has been broken.
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According to federal laws, once a prescription order has been filled, it is also non-returnable.
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